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An email sent to TechRadar and other publishers by Tesserent cyber solutions company appears to confirm that the issue is with CrowdStrike.
It states: “CrowdStrike have deployed a new content update which resolves the previously erroneous update and subsequent host issues. As your devices receive this update you may need to reboot for the changes to take effect and for the blue screen (BSOD) issues to be resolved.
“If hosts are still crashing and unable to stay online to receive the Channel File Changes, the following steps can be used to workaround this issue:
“Workaround Steps:
“1. Boot Windows into Safe Mode or the Windows Recovery Environment
“2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
“3. Locate the file matching “C-00000291*.sys”, and delete it.
“4. Boot the host normally.”
TechRadar has not yet been able to verify those steps independently.
It seems the problem may stem from an update by the cybersecurity company Crowdstrike, which is causing Windows PCs to display the Blue Screen of Death, and to then be unable to reboot.
Microsoft’s own Service Status page states that everything is running normally right now, which clearly isn’t the case.
“We’re all good! Everything is up and running.”
However, earlier in the day Microsoft did report that users might not have been able to access Microsoft 365, its cloud-based app service.
The situation in the UK is every bit as severe, with Microsoft – and Microsoft 365 – Visa, BT and more all seemingly impacted by the outage.
Here’s what Down Detector is currently showing in the US – with multiple companies impacted across all manner of industries including transport, banking, media and more.
Good morning. Here’s the latest on the global IT outage taking place right now.
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