Category: Software

Arjun Vora and Tito Goldstein were working on the corporate side of Uber when they realized that HR software largely ...

Selecting the best CRM software for your business depends on budget, team size, and the features you need to help ...

You probably don’t need us to tell you that growing a retail business depends on having the right software tools ...

Businesses using artificial intelligence to generate code are experiencing downtime and security issues. The team at Sonar, a provider of ...

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Microsoft Word has its devotees, but find one person who loves it, and you’ll probably find several who don’t. From ...

It’s inevitable: at some point you’re going to need to recover from a disaster. You’ll have an old hard drive ...

No matter how many features Microsoft crams into its operating system, there will always be users looking for a faster, ...

Caller ID is the name and number displayed when you receive a call. Your caller ID shows up when you ...

Microsoft’s PowerToys is taking the simple copy-and-paste function to a new level with its Advanced Paste tool. Found in version ...

You’ve probably heard the phrase “seamless integration” if you’ve looked into buying business software. Vendors like to paint a pretty ...

Customers want to be able to reach you on their terms, preferably as fast as possible. Improving the contact center ...

Contact center workforce optimization has two pillars: workforce management (WFM) and quality management (QM). WFM consists of forecasting, scheduling, and ...

Whether IT systems are found in the cloud or in a server room down the hall, modern business cannot operate ...

Scrum is a method that can help increase efficiency and manage resource tracking for complex projects. Instead of tackling a ...

In a world where cyberattacks have become increasingly complex, consumer antivirus solutions are not enough to protect large businesses and ...

Airtable is one of the most popular project management software options, but that doesn’t mean that it’s the right choice ...

Technological innovations like the Internet of Things, 5G wireless networks, robotics, and autonomous system software have created a business environment ...

Merchant services are similar to payment processors, but their biggest advantage is the provision of a dedicated merchant account, unlike ...

Apollo and ZoomInfo are two popular B2B database providers and general lead generation platforms. Both providers offer lead sourcing and ...

What is a CRM system? CRM software is a sales and marketing platform that houses and tracks all lead and ...

TL;DR: Microsoft Visio Professional 2021 for Windows is a professional diagramming tool that helps you visualize data and structures, and ...

Marketo’s fast facts Starting price: Contact for a quote. Key features: Engagement map. Digital advertising. Target account management. Lead segmentation. ...

So, let’s help you find a cloud POS vendor that will align with your particular needs: Best overall: Square Best ...

Virtual contact centers leverage cloud-based VoIP technology, enabling high-volume communication from any internet-connected device. They combine advanced call handling, routing, ...

A contact center enables customer service or sales teams to handle everything from gathering leads and closing deals to resolving ...

To gain a competitive advantage, many businesses have turned to technologies like cloud computing and big data, but the benefits ...

An insurance customer relationship management (CRM) software is a solution that helps insurance agencies, providers, or brokers manage all business ...

Seamless communication is a key part of operational efficiency and customer satisfaction. Communications Platform as a Service (CPaaS) lets you ...

Wrike and Smartsheet are two of the most popular project management software options available today. While the two platforms appear ...