Privacy Policy for EssorPay

Introduction

Welcome to EssorPay. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application, EssorPay, which has been developed using appcreator24 and includes the preinicio SDK among other tools.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number.
• Account Information: Usernames, passwords, and other authentication details.
• Transaction Information: Details of transactions you carry out through our app.
• Device Information: Information about the device you use to access our app, such as device type, operating system, and unique device identifiers.

Non-Personal Information

We may collect non-personal information, including:

• Usage Data: Information on how you interact with our app, such as the features you use and the time spent on our app.
• Log Data: Logs of your activities, including IP addresses, browser types, and crash reports.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: Ensuring our app functions as intended, including troubleshooting, data analysis, and testing.
• To Personalize User Experience: Tailoring content and services to better suit your preferences.
• To Communicate with You: Sending notifications, updates, and support messages.
• To Process Transactions: Facilitating transactions you initiate through the app.
• For Security Purposes: Protecting against fraud, unauthorized transactions, and other security issues.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• With Your Consent: When you have given us explicit permission to share your information.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors and analytics providers.
• Legal Requirements: When required by law, regulation, or legal process, such as a court order or subpoena.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Children’s Privacy

Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Third-Party Links

Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]

Thank you for using EssorPay.

This Privacy Policy is effective as of 27/07/2024.